Tag
Artificial Intelligence
9 posts
Applied AI: models, agents, intelligent automation and implementation strategy.
Hotel Revenue Management with AI: Beyond Dynamic Pricing
AI in hotel revenue management: demand forecasting, channel optimization, overbooking models and ancillary revenue. Where the real value lies.
Retail Media and Personalization: The Infrastructure Behind the Data
CDP architecture, real-time decisioning and privacy compliance for retail personalization. Practical infrastructure guide.
LLMs in Production: Costs, Latency, and the Metrics Nobody Talks About
The reality of operating LLMs in production: token costs at scale, latency budgets, caching, model routing, and the hidden costs of prompt engineering.
Generative AI in Logistics: From Prediction to Autonomous Decision
How generative AI is transforming logistics: route optimization, demand forecasting, and exception management with LLMs in production.
EU AI Act 2026: 4 Compliance Deadlines Every Company Must Hit
Feb 2025 through Aug 2027 — the EU AI Act's 4 enforced deadlines explained. Risk tiers, Article 113 application dates, and a concrete checklist for Spanish firms.
Hospitality Tech 2025: From FTTR to AI Revenue Management
Quarterly hospitality tech roundup: fiber to the room, robotic service, predictive maintenance and AI-powered revenue management.
Voice AI in Hospitality: Architecture of a Hotel Callbot
Detailed architecture of a hotel callbot in production. STT, intent detection, PMS integration, multilingual handling and operational metrics.
RAG vs Fine-Tuning: Choosing the Right Approach for Your Business
RAG and fine-tuning solve different problems. Cost, latency, accuracy and maintenance compared with real benchmarks from production projects.

AI in customer service: beyond the chatbot
Chatbots were just the beginning. Next-generation conversational AI understands context, solves problems, and scales like an entire team. Here's how it works.