abemonVOICE
AI-powered call center digitalization platform for enterprise communications.
AI agents that talk. Humans that decide.
Capabilities
Your call center, powered by AI
24/7 support, in any language, with human-agent quality.
AI Voice Agents
Natural language, multi-language, 24/7 and smart escalation. Agents that understand context, resolve queries and know when to transfer to a human.
Smart Routing
Routing based on sentiment, customer history, agent availability and query complexity. Every call to the right agent.
Sentiment Analysis
Real-time sentiment detection, escalation alerts, automatic agent coaching and dissatisfaction pattern detection.
Quality Monitoring
Automatic transcription, call scoring, compliance detection and script adherence analysis.
Omnichannel
Voice, WhatsApp, email and chat in one queue with full context. The customer does not repeat. The agent has the complete picture.
Analytics & Reporting
Performance dashboards, volume forecasting, shift optimization and call root cause analysis.
The model
From call to action
Every interaction generates data, every data point drives improvements.
Configuration
We define the tone, language, flows, and escalation rules. Your brand, your voice.
Deployment
We activate the agent on your phone number. No infrastructure changes needed.
Continuous improvement
We analyze every interaction. Adjust responses. The agent gets better every week.
Industries
Deep sector expertise
Logistics, finance, retail, hospitality, health, construction, energy, agrotech and more.
Insurance
Automated claims management, policy verification, AI first response and adjuster escalation.
Banking
24/7 transactional support, identity verification, incident management and premium service.
Healthcare
Appointment management, automatic reminders, phone triage and post-consultation follow-up.
Ecommerce
Order status, returns management, pre-sales support and personalized recommendations.
Utilities
Outage management, meter reading, contract changes and emergency response.
Telecommunications
Guided technical support, number portability, service activation and proactive retention.
Results that speak for themselves
70%
Automation rate
45%
Cost reduction
92%
Customer satisfaction
12
Supported languages
Tell us about your tech challenge
30 minutes. No commitment. We diagnose your current situation and propose a concrete action plan.
Request a demo with your use case