Managed Services
24/7 monitoring, SLA management, continuous improvement and proactive support. We operate your technology so you can focus on your business.
Your technology running. Always. Without you having to think about it.
Capabilities
What Managed Services includes
Every service is designed to deliver measurable value from the first sprint.
24/7 Monitoring
Continuous monitoring of infrastructure, applications and services. Proactive problem detection before they impact your users.
SLA Management
Defined SLAs with clear metrics: uptime, response time, resolution time. Monthly reporting and quarterly reviews.
Incident Response
On-call team with automated escalation. Predefined playbooks, transparent communication and blameless post-mortems.
Continuous Improvement
Proactive optimization of performance, security and costs. Dependency updates, security patches and planned refactoring.
Backups & Disaster Recovery
Automated backups with verification. DR plan regularly tested. Defined and guaranteed RTO and RPO.
Dedicated Technical Support
Assigned technical team that knows your stack. Direct communication channel, no generic tickets or canned responses.
Tech stack
Technologies we master
We select the right tool for each problem. No dogma, no vendor lock-in.
Deliverables
What you receive
Tangible and measurable deliverables. Not pretty slides.
Related solutions
Platforms that complement this service
Our proprietary platforms amplify the results of every project.
Tell us about your tech challenge
30 minutes. No commitment. We diagnose your current situation and propose a concrete action plan.
Delegate your operations