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Articles

9 posts

Technical articles on software engineering, architecture, AI and operations. Written by practitioners, with real data.

Articles

Real-Time Fraud Detection Architecture: A Production Guide

End-to-end architecture guide for real-time fraud detection: latency budgets, feature engineering, ML models, PSD2/SCA compliance, and build-vs-buy decisions across payments, e-commerce, telco, and insurance.

30 min
Real-timeArtificial IntelligenceFintech
AI agents in production: lessons learned after 18 months
Articles

AI agents in production: lessons learned after 18 months

Patterns, anti-patterns and architecture decisions when deploying AI agents in real production environments. 18 months of learnings condensed.

11 min
Artificial IntelligenceAgentsProduction
5 signs that operational drift is killing your execution
Articles

5 signs that operational drift is killing your execution

Operational drift is the silent divergence between how you think your organization works and how it actually works. These 5 signs tell you if it's already affecting you.

12 min
DiagnosticsOperationsKPIs
Why we chose Astro for our corporate website
Articles

Why we chose Astro for our corporate website

Performance, SEO and DX. How Astro gave us the best of three worlds without compromising developer experience.

10 min
FrontendAstroPerformance
Real-time data pipelines: Kafka vs Flink vs Spark in 2026
Articles

Real-Time Data Pipelines 2026: Kafka vs Flink vs Spark

Production guide to streaming stacks: Kafka vs Pulsar vs Kinesis, Flink vs Spark, p99 latency benchmarks, and $/TB cost comparisons.

27 min
Data EngineeringStreamingPipelines
What is governed execution and why your company needs it
Articles

What is governed execution and why your company needs it

Governed execution is the operating model that connects work, systems, and data under a governance framework. We explain what it is, why it matters, and how to implement it.

12 min
Governed ExecutionOperationsTransformation
Microservices observability: lessons from the field
Articles

Microservices observability: lessons from the field

Practical lessons from implementing observability in microservices architectures. The three pillars, alerting that works, and operations culture.

11 min
ObservabilityMicroservicesDevOps
Chatbot vs voice agent: why voice is the future of customer service
Articles

Chatbot vs voice agent: why voice is the future of customer service

Resolution rates, CSAT, implementation complexity, and cost per interaction. Production data from voice AI agents versus traditional chatbots.

11 min
VoiceArtificial IntelligenceAgents
SLA design: how to build service level agreements that work
Articles

SLA design: how to build service level agreements that work

SLIs, SLOs, and SLAs in practice. Metric selection, measurement methodology, penalties, and the mistakes that turn an SLA into a worthless document.

11 min
SLAManaged ServicesOperations