Tag
Agents
6 posts
Patterns, architecture and production lessons with autonomous AI agents.
AI agents in production: lessons learned after 18 months
Patterns, anti-patterns and architecture decisions when deploying AI agents in real production environments. 18 months of learnings condensed.
Chatbot vs voice agent: why voice is the future of customer service
Resolution rates, CSAT, implementation complexity, and cost per interaction. Production data from voice AI agents versus traditional chatbots.
AI Agent Orchestration: 96% Success Rate with Supervisor Pattern
Supervisor pattern handles 96.3% of requests without escalation. Hierarchical, consensus, and event-driven alternatives for when flat orchestration breaks down.
4 Autonomous AI Agent Architecture Patterns for Production
ReAct, supervisor, state machine, and event-driven: 4 patterns validated in production with diagrams, code structure, and tradeoffs for real engineering teams.
Why 89% of CEOs Want AI Agents and 67% Don't Know How to Start
The gap between executive ambition and execution capability in AI is massive. We analyze why and what to do about it.
AI Agents in Production 2026: Only 14% of Projects Scale
72% of Fortune 500 firms have an AI agent project. Only 14% have reached production. This report covers why, and what the 14% do differently.