Category
Articles
9 posts
Technical articles on software engineering, architecture, AI and operations. Written by practitioners, with real data.
AI agents in production: lessons learned after 18 months
Patterns, anti-patterns and architecture decisions when deploying AI agents in real production environments. 18 months of learnings condensed.
5 signs that operational drift is killing your execution
Operational drift is the silent divergence between how you think your organization works and how it actually works. These 5 signs tell you if it's already affecting you.
Why we chose Astro for our corporate website
Performance, SEO and DX. How Astro gave us the best of three worlds without compromising developer experience.
Real-time data pipelines: a practical guide for engineering teams
How to design, implement and operate real-time data pipelines. Architectures, tools and patterns that work in production.
What is governed execution and why your company needs it
Governed execution is the operating model that connects work, systems, and data under a governance framework. We explain what it is, why it matters, and how to implement it.
Microservices observability: lessons from the field
Practical lessons from implementing observability in microservices architectures. The three pillars, alerting that works, and operations culture.
Chatbot vs voice agent: why voice is the future of customer service
Resolution rates, CSAT, implementation complexity, and cost per interaction. Production data from voice AI agents versus traditional chatbots.
SLA design: how to build service level agreements that work
SLIs, SLOs, and SLAs in practice. Metric selection, measurement methodology, penalties, and the mistakes that turn an SLA into a worthless document.
Feature flags in production: risk management without slowing development
Feature flag implementation patterns, lifecycle management, stale flag debt, and LaunchDarkly alternatives for teams that deploy to production frequently.